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Last updated at November 13th, 2020Utility Rates & Fees. Austin City Council adopted changes for FY 21. All changes are effective November 1, 2020.
Status : OnlineLogin to Online Customer Care to make the change yourself. Call Customer Care at 512-494-9400 to speak with a representative. Add a Financially Responsible, Authorized User. City of Austin utility customers can add another adult to their account as a financially responsible, authorized user.
Status : OnlineAustin Utilities office will be closed on Wednesday, November 11, 2020 in observance of Veterans Day. Emergency services are still available by calling 507-433-8886.
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Status : OnlineThe City of Austin provides a variety of options for paying your utility bill by mail, in person, or online. Log in to City of Austin Utilities Online Customer Care; See all bill payment options; Payment Assistance. The City of Austin also offers programs to help customers who face long- or short-term difficulties paying their utility bills.
Status : OnlineAustin Utilities - SmartHub
Status : OnlineLoading Austin Utilities SmartHub Application
Status : OnlineWelcome to the City of Austin Utility Bill Relief application process! As our community comes together to respond to the concerns of COVID-19, the City has taken steps to ensure residential customers have uninterrupted access to utility services and that residential customers experiencing hardships due to COVID-19 can get immediate utility bill relief.
Status : OnlineCity of Austin Utilities Online Start/Stop/Transfer Service Call Before You Dig Bill Disputes Tree Pruning Contact Us. Disability Assistance Relay Texas: 7-1-1 TDD: 512-477-3663 . Request Accommodations. Report Outages 512-322-9100. View Outages Online Report Outage & View Status Get Outage Alerts ...
Status : OnlineIf you have multiple accounts, the system may need extra time to retrieve them for you.
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